Introduction
Jenna Dalton Fitness Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. As a registered provisional psychologist in Calgary, Alberta, we adhere to the applicable privacy laws and professional ethical standards, including the Personal Information Protection Act (PIPA) of Alberta and the standards set by the College of Alberta Psychologists.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Identifying Information: Name, email address, phone number, mailing address
- Health Information: Medical history, mental health information, fitness assessments, treatment plans
- Financial Information: Payment details, billing information
- Communication Information: Messages sent through our website, email correspondence, session notes
- Technical Information: IP address, browser type, device information, cookies, usage data
Methods of Collection
We collect information through:
- Direct interactions (forms completed on our website, emails, phone calls)
- Client intake processes and consultations
- Automated technologies or interactions (cookies, server logs)
- Third-party service providers (payment processors, booking systems)
Use of Your Information
We use the collected information for the following purposes:
- To provide professional psychological and fitness services
- To maintain a record of your health information and treatment
- To process payments and manage our client relationship
- To communicate with you about appointments, services, and follow-ups
- To improve our website and services
- To comply with legal and professional obligations
Legal Basis for Processing
We process your personal information based on:
- Your explicit consent
- The necessity to fulfill our contractual obligations to you
- Our legitimate professional interests
- Compliance with legal and regulatory requirements
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, electronic health record systems)
- Professional Consultants: Other healthcare professionals involved in your care, with your consent
- Legal Requirements: Government authorities or other third parties when required by law, court order, or similar legal procedure
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Fulfill professional record-keeping requirements (minimum 10 years as per College of Alberta Psychologists guidelines)
- Resolve disputes
- Enforce agreements
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication procedures
- Training on privacy and security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for certain processing activities
- Request deletion of your information (subject to legal and professional requirements)
- Be informed about how your information is used
- Receive your information in a portable format
- Lodge a complaint with the relevant supervisory authority
To exercise these rights, please contact us using the information provided at the end of this policy.
Children’s Privacy
Our services are not intended for individuals under 18 years of age without parental consent. We do not knowingly collect personal information from children under 18. If you believe we might have any information from or about a child under 18 without appropriate consent, please contact us.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how you interact with our site. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Professional Ethics and Confidentiality
As a registered provisional psychologist, we are bound by professional ethical standards regarding confidentiality. Information shared during psychological sessions is kept confidential with the following exceptions:
- If there is risk of harm to yourself or others
- In cases of suspected child abuse or neglect
- If required by court order
- For professional consultation (without revealing identifying information)
- With your explicit consent
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Jenna Dalton Fitness Inc.
jenna@jennadalton.com
Regulatory Information
Registered with the College of Alberta Psychologists
Registration Number: P8081
Complaint Resolution
If you have concerns about our privacy practices, please contact us directly. If your concern is not resolved to your satisfaction, you may contact:
Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 – 6 Avenue SW
Calgary, Alberta T2P 3W2
Phone: 403-297-2728
Toll-Free: 1-888-878-4044
Email: generalinfo@oipc.ab.ca